🚀 Introducing the New Value Fencing® Franchise Stock Ordering Portal

🛒 One Central Hub. Faster Orders. Better Stock Control.

Ordering franchise stock just became easier.

Value Fencing® has introduced a new centralised Franchise Stock Ordering Portal designed to make ordering faster, more accurate and easier to track across the Value Fencing® franchise network.

The portal gives authorised franchisees one convenient place to:

✅ Browse available stock

✅ Select required products

✅ Submit stock orders online

✅ Choose the correct collection point

✅ Track purchasing activity

✅ View and download stock purchasing statements

✅ Maintain a clear electronic order history

All orders placed through the portal sync directly with our main inventory system, helping Head Office and our warehouse teams manage stock allocation, picking, freight and invoicing more efficiently.

🔔 Important: All Stock Orders Must Now Be Placed Online

To streamline fulfilment and reduce unnecessary delays, all franchise stock orders must now be submitted through the online ordering portal.

❌ Orders sent via WhatsApp will no longer be processed.

❌ Orders sent via email will no longer be processed as stock orders.

✅ Please use the Franchise Stock Ordering Portal for every stock order.

Email should still be used for support queries, feedback and account assistance.

🌟 Why We Introduced the New Ordering Portal

Moving franchise orders into one central system creates a much cleaner process for everyone.

🏪 Benefits for Franchisees

✅ Easier ordering

✅ Better visibility of stock purchases

✅ Cleaner order records

✅ Easier invoice reconciliation

✅ Improved stock planning

✅ Faster small-item processing

✅ Easier branch-level receiving

🏭 Benefits for Warehouse & Head Office

✅ Clearer order information

✅ Improved warehouse picking

✅ Better stock allocation

✅ More accurate freight planning

✅ Cleaner invoicing

✅ Reduced duplicate requests

✅ Fewer missed WhatsApp or email orders

🎯 The Goal

One ordering channel. One reliable record. A faster and more efficient stock fulfilment process.

🧭 Quick How-To Guide: Ordering Franchise Stock

Follow these simple steps when placing your next stock order.

1️⃣ Sign In to Your Franchise Account

Access the Value Fencing® Franchise Stock Ordering Portal and sign in using your authorised franchise account.

🔐 Portal access is intended for authorised Value Fencing® franchise users only.

If you cannot access your account, please contact Head Office for assistance.

2️⃣ Browse the Stock Catalogue

Once logged in, browse the available product catalogue and select the items required by your franchise.

Depending on the applicable category, products may include:

🔹 PVC profiles

🔹 Posts

🔹 Long stock

🔹 Hardware

🔹 Accessories

🔹 Aluminium components

🔹 Gate accessories

🔹 Caps

🔹 Brackets

🔹 Approved franchise stock items

Select the required quantity and add the products to your cart.

⚠️ 3️⃣ Keep Long Stock and Small Items on Separate Orders

This is one of the most important new ordering rules.

Please submit separate orders for the following:

📦 Order 1

DM Profiles / Long Stock

🔩 Order 2

Small Hardware / Accessories

Do not combine these stock categories on the same order where separate picking, packaging or transport arrangements apply.

💡 Why Do Long Stock and Hardware Need Separate Orders?

⚡ Faster Processing

Small hardware orders can be picked and prepared quickly without waiting for longer PVC profile orders to be completed.

🚚 More Accurate Freight Charges

Long PVC profiles and small parcels have very different:

📏 Dimensions

📦 Packaging requirements

⚖️ Volumetric weights

🚛 Freight requirements

Keeping them separate helps prevent incorrect or unnecessarily inflated freight calculations.

🏢 Head Office Warehouse (Paarl) Exclusive Items

Aluminium profiles, gate accessories, caps and brackets are only available from the Head Office warehouse in Paarl.

📋 Cleaner Delivery Documentation

Separate orders create cleaner delivery and dispatch notes.

This makes stock receiving easier at franchise level.

🔢 Easier Stock Counting

When deliveries arrive separately, franchisees can check quantities, invoices and stock counts much more efficiently.

🛒 4️⃣ Check Your Cart Before Checkout

Before submitting your order, take a moment to check:

✅ Product descriptions

✅ Quantities

✅ Stock category

✅ Collection location

✅ Delivery requirements

✅ Long stock and small items are separated correctly

A quick order check can prevent unnecessary delays later.

📍 5️⃣ Select Your Collection Point

Value Fencing® currently has two collection points available for applicable orders.

Select the most suitable collection location during checkout.

🏢 Head Office Collection Only

Please note that the following items are available for collection from Head Office only:

🔹 Aluminium

🔹 Gate accessories

🔹 Caps

🔹 Brackets

Please keep this in mind when planning collections.

✅ 6️⃣ Complete Checkout

Once your order has been checked, complete the checkout process.

Submitting your order will automatically create a:

📄 Draft Sales Order

inside our inventory management system.

Your online submission is therefore your official stock order request.

🧾 7️⃣ Verification & Final Tax Invoice

After your order has been received, our team will verify:

✅ Stock availability

✅ Warehouse allocation

✅ Product quantities

✅ Collection requirements

✅ Freight arrangements where applicable

Once verified, your final tax invoice will be emailed to you.

This verification process helps ensure your order is correct before fulfilment begins.

⏰ Important: Minimum 48-Hour Lead Time

Please plan ahead.

All franchise stock orders require a minimum of:

🕐 48 Hours' Notice

This allows sufficient time for:

🏭 Warehouse picking

📦 Packaging

📋 Stock preparation

🚚 Freight allocation

📍 Collection planning

📤 Dispatch preparation

Same-day fulfilment should therefore not be expected.

🕛 Orders Before 12:00 PM

Orders submitted before 12:00 PM will begin processing that day towards the standard 48-hour fulfilment period.

Example:

✅ Order submitted at 10:00 AM

➡️ Processing can begin that day.

⚠️ Order submitted after 12:00 PM

➡️ Processing may only begin during the next applicable processing period.

Planning orders early helps avoid unnecessary stock delays.

🚨 Same-Day Collections

Same-day collections cannot normally be accommodated.

If an exceptional same-day requirement arises, this must be:

✅ Arranged directly with Head Office

✅ Confirmed before collection

Submitting an order online does not automatically mean it will be ready for same-day collection.

🚚 Freight & Delivery Guidelines

Different freight arrangements apply depending on the type of stock being ordered.

📦 Bulk PVC Profile Orders

Qualifying bulk PVC profile orders may be delivered without an additional delivery charge, subject to the applicable minimum bulk-order requirement.

⚠️ Please verify the current minimum qualifying order amount with Willie before placing your order.

This is especially important when planning major stock replenishment.

🔩 Small Hardware & Accessory Orders

Small suitable items can be sent using Courier Guy arrangements.

Please remember:

💳 Courier charges are strictly for the franchisee's account.

Keeping small hardware separate from long stock helps keep courier costs and packaging requirements accurate.

📊 View Your Stock Purchasing Statement Online

The new portal does more than accept orders.

Franchisees can also use their account dashboard to:

✅ View stock purchasing statements

✅ Download purchasing information

✅ Track previous stock purchases

✅ Review purchasing activity

✅ Assist with invoice reconciliation

This provides each franchise with a useful central reference point for managing stock expenditure.

📈 How This Helps Your Franchise

Regular use of the portal can improve:

📦 Stock replenishment planning

💰 Purchase tracking

🧾 Invoice reconciliation

📊 Internal bookkeeping

🔢 Inventory control

🗂️ Historical order tracking

🏪 Branch-level cost management

The portal creates a much clearer purchasing trail than orders scattered across email and WhatsApp conversations.

✅ Franchise Stock Ordering Checklist

Before submitting your next order, check the following:

✅ Place all stock orders through the portal.

✅ Do not submit stock orders via WhatsApp.

✅ Do not submit stock orders via email.

✅ Allow at least 48 hours for fulfilment.

✅ Submit before 12:00 PM where possible.

✅ Separate DM Profiles / Long Stock from Small Hardware / Accessories.

✅ Select the correct collection point.

✅ Remember aluminium, gate accessories, caps and brackets are Head Office collection only.

✅ Confirm bulk delivery minimum requirements where applicable.

✅ Remember small-item courier charges are for the franchisee's account.

✅ Review quantities before checkout.

✅ Use your portal account to track purchasing statements.

🆘 Need Support?

If you have a question about:

🔐 Portal access

📦 Stock items

🛒 Ordering procedures

🧾 Account queries

💬 Feedback

Please email:

info@valuefencing.co.za

Using email for support queries provides a clear written record and helps the relevant team member assist you efficiently.

Important:

📧 Email = Support & Queries

🛒 Ordering Portal = Stock Orders

🔒 Confidential Franchise Information

Please remember:

All pricing and commercial information published within the Value Fencing® Franchise Stock Ordering Portal is strictly confidential and intended for internal Value Fencing® franchise group use only.

Portal pricing must not be:

❌ Shared publicly

❌ Published online

❌ Distributed outside the franchise network

❌ Forwarded to unauthorised parties

❓ Frequently Asked Questions

❓ Can I still send stock orders via WhatsApp?

No.

All stock orders must now be submitted through the online Franchise Stock Ordering Portal.

❓ Can I email my stock order?

No.

Email should be used for support queries and feedback.

Actual stock orders must be placed through the online portal.

❓ How much notice must I give?

Please allow a minimum of:

48 hours

for picking, preparation, freight planning and collection arrangements.

❓ What happens if I order before 12:00 PM?

Orders received before 12:00 PM can begin processing that same day towards the 48-hour fulfilment period.

❓ Can I collect stock on the same day?

Same-day collections are not normally available.

Exceptional same-day requirements must be arranged directly with Head Office.

❓ Can PVC profiles and hardware be placed on one order?

No.

Please keep:

📦 DM Profiles / Long Stock

and

🔩 Small Hardware / Accessories

on separate orders where separate fulfilment applies.

❓ Why must these items be separated?

Separate orders help provide:

⚡ Faster processing

🚚 More accurate freight charges

📋 Cleaner dispatch documentation

🔢 Easier stock receiving and counting

❓ Where do I collect aluminium and gate accessories?

The following items are available from Head Office only:

🔹 Aluminium

🔹 Gate accessories

🔹 Caps

🔹 Brackets

❓ Is delivery free on bulk PVC profile orders?

Qualifying bulk PVC profile orders may qualify for delivery without an additional delivery charge, subject to the applicable minimum order requirement.

Please verify the current minimum with Willie.

❓ Who pays for courier charges on small items?

Courier costs for small hardware and accessory shipments are for the franchisee's account.

❓ Can I view my purchasing statement online?

Yes.

Your portal account allows you to view, download and track your stock purchasing statement.

❓ What if I cannot access my account?

Please contact Head Office or email:

info@valuefencing.co.za

for assistance with authorised franchise portal access.

🎯 A Smarter Way to Order Franchise Stock

The Value Fencing® Franchise Stock Ordering Portal creates a more organised and efficient stock purchasing process across the entire franchise group.

By following the new ordering procedures, every franchise can help us achieve:

⚡ Faster processing

📦 Better warehouse control

🚚 Cleaner freight planning

🧾 More accurate invoicing

📊 Better purchasing records

🏪 Easier franchise stock management

🛒 Ready to Place Your Next Order?

Sign in to the Value Fencing® Franchise Stock Ordering Portal, select your required stock and submit your order online.

🔗 https://valuefencing.zohoecommerce.com/" rel="noopener noreferrer" target="_blank">Franchise Stock Ordering Portal

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